Jugueteria Poly, Principe Pio is a well-known brand in the world of toys. It operates a flagship store in Principe Pio, Madrid, that offers a wide range of toys, gifts, and collectibles for children of all ages. The store is known for its friendly and knowledgeable staff, who are always ready to assist customers and offer helpful recommendations. Jugueteria Poly has been operating for several years, and its popularity continues to grow as parents trust the brand for its quality products and excellent service. In addition to traditional toys, the store also offers unique and hard-to-find items that are sure to delight both children and adults. Overall, Jugueteria Poly is a must-visit destination for anyone looking to buy toys in Madrid.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Same-day delivery
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Payments
- Debit cards
- NFC mobile payments
Reviews
Extremely bad customer service. Avoid!
Outstanding place
nice shop
The treatment we received in this store today was awful. I was with my 5-year old son looking for a birthday gift and the attendant kept moving us out of the way and treating us as a bother. It was truly surreal and I refuse to give money to any company with these inhumane tendencies that seem to be taking over Madrid these days.
A toy store like many others however keep in mind that their prizes are vastly higher than the US for the same things.
I am a customer who regularly purchases at this store.
Today, I don't know where the new lady got the idea that an item could not be reserved for tomorrow, when I have never had any problem because I always stop by to buy the product. We'll see if I come back because in Serrano they are much friendlier. I don't put a zero, because it doesn't let me.
Good variety of toys
Well located
Very friendly shop assistants
Highly recommended
I just left the store, apart from the fact that it is a tiny little toy store with tiny aisles, there was only one person cashing out, while there was another lady at the checkout next door doing nothing just looking, with a queue that went as far as the entrance.
I had reserved a toy, and he arrived for it and in fact it was not reserved, I ask him if he can wrap it for me or I will wrap it and he tells me that this store does not have that service. Where has a toy store been seen on the eve? Christmas, that doesn't have wrapping paper? And on top of that, he offers me to buy one for €1.50 and take the rest or buy a bag from his store for €0.10.
What unpresentable ones!
I put 1 star because it won't let me put 0!!
Location
Hours
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Monday
10:00 AM - 10:00 PM
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Tuesday
10:00 AM - 10:00 PM
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Wednesday
10:00 AM - 10:00 PM
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Thursday
10:00 AM - 10:00 PM
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Friday
10:00 AM - 10:00 PM
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Saturday
10:00 AM - 10:00 PM
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Sunday
11:00 AM - 10:00 PM
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